Email Support Service
Outsource email support executives who are well trained and have the expertise of processing the organizational needs and provide a quick fix with a standardized procedure with punctual responses to a huge range of technical difficulties.
Outsource web developers for all your needs. Find a front end, back end, or a full stack web developer to take your business from stock books to the clouds. Get seamless performance, luxurious graphics all at one click.
Mobile App Development
Take anything from the real world and put it into the hands of people with our app development services. We build innovative apps with high-end business-centric, immersive features and inventive ways to increase engagement to give users an unforgettable experience.
SEO(Search Engine Optimization)
Among gazillions of searches every second on the internet and with the attention span of seconds, how do you make sure that your content (even with its premium quality) reaches the one who needs it the most? How do you know become from an oblivious page on the internet to a strong contender on search engine results? We offer prime SEO experts, who would do the same for you. They offer you and your content relevance by making your online portals search engine friendly to attract more traffic over the internet. Ah! Yes, even the tricky ones with lower attention spans will notice you!
In this universal competition of being successful, we are bound to take up modern and efficient ways to keep up with the pace. Such is the telemarketing service which is a method of direct marketing of goods and services over the phone. It generally involves two calls first one is for determining the needs of the customer and the second for motivating the customer to choose the product although it can be increased to several series of calls. It helps to give the customer a feeling of personal service and helps explain issues more clearly leading to a good rapport with customers.
Customer Support Service
The most important asset to any company is their customers so ensuring their well- being should be the first concern. Our Customer care service provides one-to-one interaction with customers to provide assistance and make sure to fulfill the promises that our brand makes to the customers.
Quality Monitoring and Validation
This service ensures that the customers do not face any kind of issues regarding the quality of our products. It is the analysis of any product to fulfil the quality requirements and provide the best products to the customers.
Technical Support Service
Our technical support service is available round the clock to fix your concerns in no time throughout the year. Your trouble, Our concern!
Chat Support Service
Our chat support services are carried out 24/7 through speedy and authentic chat tools. We believe that communication plays a pivotal role in any chat support and we claim it fully-responsive.
In-bound Call Centre Service
Our In-bound Call Centre service is pitched to solve your queries through word-to- word voice support. Our 24/7 In-bound Call Centre service lower call-back rates which eventually fortify our relationships.
Out-bound Call Centre Service
Our Out-bound Call Centre service is geared to deliver seamless, strategic and sound customer services. Out-bound Call Centre service is multichannel supportive such as cell-phone, desktop, landline or any other voice communication device.
ITIL Consulting Services
We provide ITIL advisory and develop effective IT governance framework covering the ITIL life cycle. We also implement and review industry best practices on ITIL including gap assessment, process alignment, process review, SLA alignment, KPI benchmarking, process implementation and service improvement journey. IT Service Management implementations seek to address problematic IT areas around customer satisfaction, process optimisation and downtime among others, resulting in better business-IT alignment and several other tangible and intangible benefits.